Privacy Policy

Welcome to COCCO! This Privacy Agreement applies to Cocco provided by HONG KONG OLAMET TECHNOLOGY. Cocco is committed to protecting and respecting your privacy. Here is a special reminder: by accessing or using our website, services, applications, products and content (include but not limited to the platform), you are deemed to have read this agreement and understand your rights, your information and how Cocco collect, use and process it. If you don’t agree to this Privacy Agreement, you can’t obtain the right to use our Services. Please read carefully and fully understand the following terms.

I. Introduction

Cocco strictly abides by laws and regulations and follows the following privacy protection principles to provide you with safer and more reliable services:

1.1. Safe and reliable

We do our best to prevent your information from being leaked, damaged or lost through reasonable and effective information security technology and management processes.

1.2. Self-selection

We provide you with convenient information management options so that you can make appropriate choices and manage your personal information.

1.3. Protecting communication confidentiality

We strictly abide by laws and regulations to protect your communication confidentiality and provide you with safe communication services.

1.4. Reasonable and necessary

In order to provide better services to you and other users, we only collect necessary information.

1.5. Clear and Transparent

We strive to use concise and easy-to-understand expressions to introduce you to the privacy policy so that you can clearly understand how we handle information.

1.6. Integrate privacy protection into product design

We integrate the concept of privacy protection into all aspects of product or service development, integrating multiple factors such as law, products, and design.

We hope that you will read the "Privacy Policy" (hereinafter referred to as "this Policy") carefully and learn more about how we collect and use information so that you can better understand our services and make appropriate choices. If you use Cocco products and services, it means that you agree with what we have described in this policy. If you have any questions, please contact us.

2. Information we collect

We only collect information necessary to realize product functions based on the principles of legality, legitimacy, and necessity. Information you actively provide when using our services

2.1. Information you fill in when registering an account

For example, the nickname and mobile phone number you fill in when registering a Cocco account.

2.2. Information you upload when using the service

For example, the avatar and shared photos you upload when using Cocco

Some of our services may require you to provide specific personal sensitive information to achieve specific functions. If you choose not to provide such information, you may not be able to use specific functions in the service normally, but it will not affect your use of other functions in the service. If you actively provide your personal sensitive information, you agree that we will process your personal sensitive information in accordance with the purposes and methods described in this policy.

2.3. Information we obtain when you use the service

Log information When you use our services, we may automatically collect relevant information and store it as service log information.

Device information For example, device model, operating system version and other information.

Software information For example, with your authorization, third-party applications that cooperate with Cocco may collect information about mobile applications and other software you use to ensure the security of the operating environment or provide services.

2.3.1. IP address

Service log information For example, information searched and viewed when using our services, service failure information, referral URLs and other information.

Communication log information For example, the account you have communicated with when using our services, the time and duration of communication.

2.3.2. Location information

When you use location-related services, we may record the location information of your device in order to provide you with relevant services. When you use the service, we may obtain your geographic location information through IP address, GPS, WLAN (such as WiFi) or base station;

The information provided by you or other users when using the service may contain your geographic location information, such as the information about your region that may be contained in the account information you provide, and the geo-tag information contained in the photos shared by you or others.

2.3.3. Other relevant information

In order to help you better use our products or services, we will collect relevant information. For example, we collect friend lists, group list information, and voiceprint feature value information. To ensure that you can contact people you know when using our services, if you choose to turn on the import address book function, we may encrypt the names and phone numbers of your contacts and only collect the encrypted information.

Information shared by other users contains your information For example, photos posted or videos shared by other users may contain your information.

Information obtained from third-party partners We may obtain information generated or shared by you when using third-party partner services. For example, when you log in to a third-party partner service with Cocco, we will obtain the name and login time of your login to the third-party partner service to facilitate your authorization management. Please read the user agreement or privacy policy of the third-party partner service carefully.

3. How we use the collected information

We strictly abide by the provisions of laws and regulations and the agreements with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain it to you again and obtain your consent. Provide services to you

Meet your personalized needs For example, language settings, location settings, personalized help services.

Product development and service optimization For example, when our system fails, we will record and analyze the information generated when the system fails to optimize our services.

Security For example, we will use your information for identity authentication, security prevention, anti-fraud monitoring, archive backup, customer security services and other purposes. For example, the security software you download or install will detect malicious programs or viruses, or identify fraudulent information for you.

Management software

For example, software certification, software upgrades, etc.

Invite you to participate in surveys about our services

In order to give you a better experience, improve our services or other purposes with your consent, we may use the information collected through certain services for our other services. For example, use your information when using one of our services to show you personalized content in another service, for user research analysis and statistics and other services.

To ensure the security of the service and help us better understand the operation of our application, we may record relevant information, such as the frequency of your use of the application, fault information, overall usage, performance data, and the source of the application. We will not combine the information we store in the analysis software with the personally identifiable information you provide in the application.

4. Information you share

You can share your relevant information with your friends, family and other users through our services. For example, community sharing in the cocco community, etc.

Please note that this may include sensitive information such as your personally identifiable information and personal property information. Please consider carefully disclosing your relevant personal sensitive information.

You can control the scope of your shared information through the privacy settings in our service, or delete the information you publicly share through the settings in the service or the guidelines we provide. However, please note that this information may still be independently saved by other users or unrelated third parties that are not controlled by us.

5. How you manage your own information

You can access, modify and delete the registration information and other personal information you provide during the use of our services, or contact us in accordance with the notification guidelines. The scope and method of your access, modification and deletion of personal information will depend on the specific service you use.

For example, if you want to stop sharing your location information when using location-related services, you can stop sharing by turning off the location function of your mobile phone, or by turning off the software and hardware service providers and communication service providers. We recommend that you read the relevant guidelines carefully.

We will collect and use your information only to realize the functions of our products or services as described in this policy. If you find that we have violated the provisions of laws, administrative regulations or the agreement between the two parties to collect and use your personal information, you can ask us to delete it.

If you find that your personal information collected and stored by us is wrong, you can also ask us to correct it. Please contact us through the contact information listed in this policy.

When you access, modify and delete relevant information, we may ask you to authenticate your identity to ensure the security of your account.

Please understand that due to technical limitations or other reasons, we may not be able to meet all your requirements. We will respond to your request within a reasonable period of time.

6. Information we share

We strictly limit the sharing of information in accordance with laws and regulations. For example, with your prior consent, we may share your personal information with third parties. For the purpose of external processing only, we may share your personal information with third-party partners (third-party service providers, contractors, agents, advertising partners, application developers, etc., such as communication service providers that send emails or push notifications on our behalf, map service providers that provide location services for us) (they may not be located in your area) and let them process the above information for us in accordance with our instructions, privacy policy and other relevant confidentiality and security measures, and use it for the following purposes:

Providing you with our services

Achieve the purposes described in the "How we use the collected information" section;

Perform our obligations and exercise our rights in this policy;

Understand, maintain and improve our services.

If we share your information with the above third parties, we will use encryption, anonymization and other means to ensure the security of your information.

As our business continues to develop, when mergers, acquisitions, asset transfers and other transactions lead to sharing your personal information with third parties, we will inform you of the relevant circumstances through push notifications, announcements, etc., and continue to protect or require new managers to continue to protect your personal information in accordance with laws and regulations and standards not lower than those required by this policy.

We may publicly disclose and share with our partners information that does not contain identity identification content after statistical processing to understand how users use our services or to let the public know the overall usage trends of our services. We may publicly disclose and share with our partners information that does not contain identity identification content after statistical processing to understand how users use our services or to let the public know the overall usage trends of our services.

7. Information we may send to you

You can choose to unsubscribe from service-related announcements on your device according to our relevant prompts

We may send you service-related announcements when necessary (for example, when a service is suspended due to system maintenance).

You may not be able to cancel these service-related announcements that are not advertising in nature.

8. Storage period of information

In general, we only retain your personal information for the shortest period necessary to achieve the purpose.

Reasonably necessary purposes for the implementation of relevant service agreements or this policy, safeguarding the public interest, and protecting the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.

When our products or services cease to operate, we will notify you, for example, by push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time.

9. Information Security

We provide corresponding security protection for your information to prevent the loss, improper use, unauthorized access or disclosure of information.

We strictly abide by laws and regulations to protect the communication secrets of users.

We will use various security protection measures within a reasonable security level to ensure the security of information.

We establish a special management system, process and organization to ensure information security.

If a security incident such as personal information leakage occurs, we will activate the emergency plan to prevent the security incident from expanding, and inform you in the form of push notifications, announcements, etc.

10. Scope of Application

This policy applies to all our services. Some services have their own specific privacy guidelines/statements, which more specifically explain how we handle your information in that service. If there is any inconsistency between this policy and the privacy guidelines/statements of a specific service, please refer to the specific privacy guidelines statement.

Please note that this policy does not apply to services provided by other companies or individuals. For example, you log in to services provided by other companies or individuals by using a Cocco account. Your use of the third-party service is subject to its privacy policy (not this policy), and you need to read its policy content carefully.

11. Contact Us

If you have any questions about this policy or other related matters, please contact us at [email protected]. We will review the issues involved as soon as possible and respond as soon as possible after verifying your user identity.

12. Changes

We may revise the content of this policy from time to time. If such changes will result in a substantial reduction of your rights under this policy, we will notify you by posting a prominent prompt on the page, sending you an email, etc. before the changes take effect. In this case, if you continue to use our services, you agree to be bound by the revised policy.

Cocco Account Use Agreement

In order to effectively utilize Cocco resources and safeguard the legitimate rights and interests of users, the "Cocco Rules" (hereinafter referred to as "these Rules") are specially formulated. You should read and abide by these rules. Please read carefully and fully understand the terms, especially the terms that exempt or limit Cocco's liability, the terms that restrict user rights, the agreed dispute resolution methods, and the separate agreements or rules for opening or using a service. Restrictions, exemptions or other terms involving your major rights and interests may be bolded, underlined, etc. to remind you to pay special attention.

Unless you have fully read, fully understood and accepted all the terms of these rules, you have no right to apply for or use Cocco and related services. If you click "Agree" or "Next", or if you apply for or use Cocco and related services, or express your acceptance of these rules in any other express or implied way, it shall be deemed that you have read and agreed to sign these rules. These rules shall have legal effect between you and Cocco and become a legal document binding on both parties.

If you do not have full civil capacity due to age, intelligence, etc., please read and judge whether you agree to these rules in the company of your legal guardian (hereinafter referred to as "guardian").

1. Scope of the Rules

1.1. These rules are the rules formulated by Cocco regarding the acquisition and use of Cocco. These rules apply to all software and services provided by Cocco that require registration or use of Cocco numbers.

1.2. When you use software and services provided by Cocco or third parties through Cocco, you must also comply with the separate agreements for each service.

2. Acquisition of Cocco

2.1. You can apply for free or paid registration of Cocco through the software client, including but not limited to (the specific method is subject to the actual provision of Cocco official)

2.2. After you complete the application registration procedure, Cocco authorizes you to use the account number in accordance with these rules to log in, use Cocco's software or services, or for other purposes explicitly permitted by Cocco, in accordance with Cocco's business rules.

3. User identity information verification

3.1. You need to fill in some necessary information during the application process of Cocco. Please keep this information updated in time so that Cocco can provide you with help or better serve you. If there are special regulations, you need to fill in real identity information (including but not limited to mobile phone number, ID number, etc.). If the information you fill in is incomplete or inaccurate, you may not be able to use the service or be restricted during use.

3.2. Cocco and users are committed to the protection of personal information. Protecting user personal information is a basic principle of Cocco. Without your consent, Cocco will not disclose your personal information to any company, organization or individual outside Cocco.

Regarding how Cocco collects, uses, stores and shares your personal information, please read and fully understand the Privacy Policy.

4. Use of Cocco

4.1. You can log in and use various software and services provided by Cocco in accordance with Cocco's business rules.

4.2. Please note that your Cocco avatar, nickname and other personal information may also be displayed to you, Cocco friends or other users through Cocco's services or services provided by third parties. If you refuse to share the above information with other Cocco services or services provided by third parties, you can modify it in various software and services provided by Cocco or third parties.

5. Security of Cocco Account

5.1. Cocco account password is set by you. You should keep your Cocco account password properly and be responsible for all activities implemented with this Cocco number and their consequences.

5.2. Cocco and you are jointly responsible for maintaining the security of Cocco account. Cocco will take and continuously update technical measures to strive to protect the security of your Cocco account on the server side.

5.3. You must take necessary measures to protect the security of your Cocco account, including but not limited to properly keeping Cocco account number and password, installing anti-virus Trojan software, and changing passwords regularly.

6. Abnormal login of Cocco account

6.1. If your Cocco account is not logged in by yourself, please change the two-step verification password in time.

6.2. You promise to properly keep all information or equipment that may be used to retrieve your Cocco account to prevent others from logging into your Cocco account by impersonating you to file a complaint, etc. You understand and agree that you will be responsible for any losses caused by such situations.

7. User Behavior Rules

Users should abide by the provisions of laws and regulations, as well as the provisions of these rules and other separate agreements when using Cocco. In addition:

7.1. You may not maliciously register or obtain a Cocco account. Malicious registration and acquisition of Cocco numbers include but are not limited to

Registering or obtaining a Cocco account through any software or service other than the software or service provided or explicitly permitted by Cocco; or registering a Cocco account through any software or service in a non-manual or non-manual manner; or frequently or in batches registering or obtaining a Cocco account.

Registering or using a Cocco account for purposes beyond normal communication with friends or users, including but not limited to registering, obtaining or using Cocco for sending harassing messages, spam, advertising, fraudulent messages, or for illegal purposes.

Other acts of registering, obtaining or using Cocco accounts by means or purposes not explicitly permitted by Cocco.

If Cocco independently determines that the Cocco account you are using is a number registered or obtained maliciously, Cocco has the right to restrict, suspend or terminate the use of the corresponding Cocco account.

7.2. Cocco's authorization to use Cocco accounts in accordance with these rules is limited to the initial applicant. Without Cocco's permission, the initial applicant may not donate, borrow, rent, transfer or sell the Cocco account or otherwise permit other entities to use the Cocco account. Non-initial applicants may not use Cocco accounts by donation, inheritance, lease, assignment or any other means.

7.3. If the Cocco account you are currently using is not the one you initially applied for or obtained through other means provided by Cocco, you may not log in or perform any operations with that number, and please notify Cocco or the initial applicant of that number as soon as possible.

7.4 Information Content Specifications (1) The information content referred to in this article refers to any content produced, copied, published, and disseminated by users in the process of using this software and services, including but not limited to the avatar, name, and other registration information of the Cocco account or functional account, or the text, voice, picture, video, emoticon and other information sent, as well as other content generated by using the Cocco account or this software and services. (2) You understand and agree that Cocco has always been committed to providing users with a civilized, healthy, standardized and orderly network environment. You may not use the Cocco account or functional account or this software and services to produce, copy, publish, and disseminate the following content that interferes with the normal operation of Cocco and infringes on the legitimate rights and interests of other users or third parties. It is prohibited to publish and disseminate content related to obscenity, pornography, child sexual abuse, gambling, violence, etc.

8. Liability

8.1. You understand and agree that you shall bear all responsibilities for all activities under your Cocco account.

8.2. If your Cocco is stolen due to the Cocco account, Cocco will bear the corresponding responsibilities in accordance with the law. If it is not caused by Cocco, you shall bear the relevant legal responsibilities and losses.

8.3. To avoid disputes, you shall not transfer the Cocco account for a fee or free of charge. Otherwise, you shall bear any liability arising therefrom, and Cocco reserves the right to pursue the legal liability of the above-mentioned person.

9. Restriction, freezing or termination of Cocco account use

9.1. If you violate relevant laws and regulations, these rules or other relevant agreements and rules, Cocco has the right to restrict, suspend, freeze or terminate your use of the Cocco account, and decide whether to restore your use of the Cocco account based on the actual situation.

9.2. If Cocco finds that you are not the initial registrant of the account, Cocco has the right to terminate your use without notice.

9.3. Cocco restricts, suspends, freezes or terminates your use of Cocco account in accordance with these rules, relevant laws and regulations or other relevant agreements and rules, and you shall bear the losses caused to you (including but not limited to communication interruption, clearing or inability to use user information, emails and virtual property and related data, value-added services, products or services, etc.).

10. Customer Service

If you have any objection to any restriction, freezing or termination measures taken by Cocco or have other questions in the process of using Cocco, you can contact Cocco Customer Service Department and we will provide you with necessary assistance.

11. Others

11.1. Your application or use of Cocco and related services shall be deemed that you have read and agreed to be bound by these rules. Cocco has the right to modify the terms of these rules when necessary. You can check the latest version of these rules on the relevant pages of Cocco. After the terms of these rules are changed, if you continue to use Cocco and related services, it will be deemed that you have accepted the changed rules.

11.2. The titles of all clauses in these rules are for reading convenience only and have no actual meaning. They cannot be used as the basis for interpreting the meaning of these rules.

11.3. Regardless of the reason why some clauses of these rules are invalid or unenforceable, the remaining clauses remain valid and binding on both parties.